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Autumn Newsletter now out - flu jabs, national patient survey, baby apps and much more
Posted on 12 Sep 2019
The latest newsletter is now out. Catch up on news about the flu jabs, baby apps and lots more.
Our guiding principle: Would I want to be a patient at this surgery?
"I want to be able to make appointments easily, see the doctor or nurse I want to see, be telephoned back without being kept waiting, be seen on time, have confidence that if I am told something will be done, it is done, and have full access to all my records. I don't want to be told there are no appointments and that I must ring back tomorrow, or see someone who doesn't know me.
I don't think that is too much to ask and so that is what we do. We expect our patients, like us, to have high expectations.
The recent national survey of all 7000 GP surgeries in England shows St Wulfstan achieving 100% patient satisfaction. Only 29 practices throughout England achieved this. We couldn't do this without the support of all our patients, our patient participation group, our voluntary drivers and our staff. So thank you to all of you who took part in the survey".